CUSTOMER CARE
Helpful Tips
Using Two or Three Oven Racks When Baking
Tips for cooking cookies, cakes and pies on multiple levels of your oven..
Helpful Tips
Dishwashing & Kitchen Cleanup Tips
Delivery Service
Our professional delivery service is FREE OF CHARGE, on total purchases of $599 and greater, inside our local delivery area. Delivery is available for a nominal fee outside of our local delivery area.
(*see sales associate for details).
What we will do :
- Deliver appliances to your home
- Unpack and remove shipping material from premises
- Disconnect old freestanding appliances, excluding hardwired electrical and hardpiped plumbing connections.
- Reconnect new freestanding appliances, excluding hardwired electrical and hardpiped plumbing connections. Level and test for proper operation.
You may find “Free Delivery” elsewhere, but read the fine print as almost all other companies do not provide the full service that we do.
We do not resell your old appliances or try to profit from them. Working appliances can be donated to a local charity organization, and scrap units are taken to an environmentally friendly recycling depot.
Built-in appliances can be installed through our installation dept. for a nominal fee.
Installation Service
Our Factory Trained Installation Professionals can install your new appliances, including but not limited to installing water supply lines, gas lines, venting and basic electrical connections. For more extensive installation services we can arrange for Liscensed Contractors when required.
Most Repair Service
Products sold by us are serviced by us in our local service/delivery area. When a service request arises we will take the utmost care in responding to your problem. Our associates will contact the service dept. and provide all information necessary to correct the problem in a timely manner. Our Factory Trained Technicians will provide top notch service and get your product fixed as soon as possible.